Frequently Asked Questions

How long does my order take?

Most made-to-measure orders are completed in around 20 working days. Fabric samples are dispatched within a few working days.

Can I order fabric samples first?

Yes. We recommend ordering samples so you can check the colour and texture in your own light before ordering your made-to-measure curtains or blinds.

How do I measure my windows?

Each product page includes a measuring guide for that style. If you are unsure, contact us at info@example.com and our team will be glad to help.

What is your returns policy?

Because every item is made to your exact measurements, made-to-measure orders cannot usually be returned unless faulty. Please see our Terms & Conditions for full details.